Tag Archives: Tourism & Hospitality Industry in the Philippines

Five-star service begins with your employees, and service is more important than ever in a tough, tight, and competitive market. Excellent guest service is not an expense, but an investment. Statistics prove that guests reward exceptional service with loyalty and increased spending. Applying the American Hotel and Lodging Educational Institute principles of educate, develop and […]

The University of Santo Tomas became the first-ever academic institution in the Philippines and abroad, to be recognized by the American Hotel and Lodging Educational Institute (AHLEI) as a Certified Guest Service Professionals Property. The distinction was awarded last March 24 at the Rector’s Hall in recognition of the university’s commitment to ensuring that its […]