The American Hotel & Lodging Educational Institute (AHLEI), the global andpremier source of outstanding hospitality practitioners, through itsofficial representative Asia World Hospitality, granted the title ofCertified Guest Service Professionals (CGSP) to 11 faculty members andassociates of the Hotel Benilde Maison de La Salle and the School of Hotel, Restaurant, and Institution Management (SHRIM) of De La Salle-College ofSaint Benilde (DLS-CSB).

3SHRIM, as an institution, was conferred last year by the same Americanorganization with a designation of Certified Guest Service Property.

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GSP is the highest acknowledgment of award-winning guest service forexperts in the hospitality and tourism industry.
The distinction may only be earned after attendance at an extensiveworkshops and successfully passing the certification examination.

The CGSP pins were presented to the deserving professionals by Asia WorldHospitality Executive Director Machi Borja, and SHRIM HospitalityManagement Program Chairperson Gil Acuña in a ceremony hosted by SHRIMSpecial and Professional Programs Unit (SPPU) now Hospitality IndustryProfessional Education (HIPE) Chairperson Chef Kristine Perez at the Salle de Auverne in the College’s Angelo King International Center (AKIC) Campus.

Newly designated CGSPs from the faculty department were SHRIM Dean AngeloMarco Lacson, Travel and Tourism Chairperson Lhoree Valerio, Master of Science in Tourism and Institution Management Program Chairperson BenignoGlenn Ricaforte, Ph.D., and full-time professors Marygrace Ac-ac, Ph.D.,and Ma. Corazon Reyes, Ph.D., and part-time educators Vincent Pilien and Ryan Viray.

The College’s own Hotel Benilde Maison De La Salle Resident Manager PaoloSumera, and associates Nico Maeda, Dan Michael De Leon, and Adel SamanthaNicole Salvador, were likewise recognized.Today, SHRIM now has a total of 40 CGSPs in its roster of faculty andstaff.

Also awarded during the ceremony were the College’s Expanded TertiaryEducation Equivalency and Accreditation Program (ETEEAP) candidate EdwardBactol and Hotel, Restaurant, and Institution Management (HRIM) alumnusJohn Lemuel Barroga.

“I believe that the continuous learning, training, and development of theprofessors in the aspect of customer service would definitely allow them tocontribute in the workforce of the industry and at the same time sharetheir knowledge with the students,” Asia World Hospitality’s Borja shared.“We’ve been supporting faculty growth of tourism and hospitality schoolsthrough our promotional workshops and I can say that this remarkable batchof professors in Benilde are one of our top performers.”one of our top performers.”Founded in 1953, the AHLEI provides working hospitality professionals witheducation and training to meet the needs of the industry through a varietyof hospitality solutions, including online learning, professionalcertification, and resources for workforce agencies, high schools, andcolleges.

For more information about AHLEI certification programs and workshoplineups, you may reach us via email at or youmay call on +63 2 729 68 65 or +63 917 523 2128 and visit our website